Frequently Asked Questions
Quick answers on sizing, shipping, customization and returns.
Answers on production time, shipping, sizing, personalization and returns.
How long will my jersey take to arrive?
Every jersey is printed to order, which takes up to 7 business days. Carrier transit time is on top of that, and you get a tracking link by email when your order ships. Delivery times are estimates, not guarantees.
How much is shipping?
Standard shipping is a flat $5.95, and free on orders over $89. We currently ship within the USA only.
What size should I order?
Each jersey's photos include the size chart for that style — cuts differ between sports. Measure a shirt you already own and compare it with the chart. If it doesn't fit, our 30-Day Damage & Defect Guarantee applies.
What can I put on my jersey?
A front team name, a back name and front and back numbers. Please don't enter trademarks or the names of professional or college teams, leagues or brands. We review every order before production and will email you if something can't be printed.
What is your return policy?
Damaged, defective or wrong items only. Report the issue within 30 days after delivery. No change-of-mind returns, refunds or exchanges.
A size, colour or personalisation that matches your order is not an error. Read our Refund Policy for claim instructions and your consumer rights.
Are these official team jerseys?
No. Our designs are original blank templates that you personalize. We are not affiliated with any team, league, club, school or athlete.